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Scanner 1873 Beta not scanning, now 1282 Beta crashes dashboard

Jay95Jay95
edited May 2012 in Scanner

G'day All,

Here's the problem I've just encounted on my WHS2011 box...

I installed the new 1873 beta to give it a try so I installed it over the top of 1282 beta.  Once I did this I logged into the dashboard and tried to scan the drives using Stablebit scanner but it wouldn't scan.  I did a full reboot and tried again, but it still wouldn't scan any drives so I uninstalled 1873 beta and reinstalled 1282 beta, but now the dashboard crashes and won't load up.

I tried doing another full reboot but the dashboard still crashes and won't start up.

Is there anyway I can uninstall Stablebit Scanner totally without going into the dashboard?

I'm currently running the latest version of Drive Pool as well if that helps any.

Also, where are the logs for Scanner located so I can send off the error log?

Thanks

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Comments

  • Jay95Jay95
    Member

    Anybody know how to uninstall Stablebit Scanner without getting into the Dashboard?

    It's crashing the dashboard so i need to unistall it from outside the dashboard :(

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  • ShaneShane
    edited May 2012 Resident Guru
    Hi Jay95, try Control Panel, Uninstall a Program, and look for Stablebit Scanner.

    (you'll have to Remote Desktop into WHS of course)
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  • Jay95Jay95
    Member

    G'day Shane,

    I uninstalled Scanner via the Control Panel - Unistall a Program, although the dashboard still crashes :(

    I then rebooted and tried again, dashboard still crashes.  I try installing 1873 beta and it says an error has occured and it can't be installed.  I then tried to install 1282 beta and it says that a later version is alerady installed !!!!  But the Control Panel - Programs, shows no sign of the Scanner being installed, and the dashboard still crashes :(

    I'll try emailing them directly because nothing I do is fixing this and the dashboard is still crashing :(

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