All Server Folders Gone

rahnman · July 2012

All of my server folders are gone and my drive pool is empty.

Any ideas?

Thanks

Rahnman

Shane · July 2012

Hi, what does the main Stablebit DrivePool tab in the Dashboard report for space used/free?

rahnman · July 2012

It reports the pool is empty.

Shane · July 2012

If you manually check the physical drives that form the pool, are your server folders still in the PoolPart.guidstring root folders (remember to turn on "show hidden files and folders" if it has been turned off)?

rahnman · July 2012

Yes they are there but they are reported missing in the dashboard .

Shane · July 2012

First step I would try would be uninstalling and reinstalling the DrivePool addin. If this does not help, then run the WSS Troubleshooter tool at http://wiki.covecube.com/StableBit_DrivePool_Utilities and try the "Restore DrivePool Shares" option.

rahnman · July 2012

Thanks Shane, I'll give it a try.

rahnman · July 2012

I ran WWS Troubleshooter tool it said it was successful, but no luck same result.

Thanks

Shane · July 2012

Try the following procedure:

* Uninstall the DP addin.

* Rename the "StableBitDrivePool" folder within "C:\ProgramData" (note: NOT "Program Files"). Call it "StableBitDrivePool.old" or similar so you can find it later if needed.

* Reboot the machine.

* Reinstall the DP addin.

* Run the WSS Troubleshooter and try the "Restore DrivePool Shares" option.

* Reboot the machine.

If this still doesn't work, please contact Alex via http://stablebit.com/Contact and mention this discussion.

Shane · July 2012

Correction: I had "delete" in the prior post, this should be "rename" in case the old logs need to be examined.

rahnman · July 2012

Thanks Shane, I'll give it a try.

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