StableBit DrivePool Service not running when server is rebooted.

bapski · March 2011

dunno what happened but everytime i restart the server, the StableBit DrivePool Service does not start. i checked through services.msc and i see that it set at AUTOMATIC and i have been manually starting it a couple of times already (every time i reboot_)
whats happening?
IS DRIVEPOOL nearing RTM as well?

sorry this is a repost.. posted on the wrong forum

Alex · March 2011

There have been a number of reports of the service shutting down. Open a case @ stablebit.com/Contact so that we can troubleshot this. I'd like to see the event log, error reports, etc..

DrivePool 1.0 will be released when it's feature complete. Here's a list of things left to do http://forum.covecube.com/discussion/13/features-from-drivepool-not-in-current-beta/.

DrivePool will also have to be rock solid in terms of stability, so that's the immediate priority. I make no promises in terms of release dates because programming is inherently unpredictable. It will be released when it's ready in terms of the planned features and stability.

However, I think we're looking at release in a few months. Right now it's bug fixes only, but development with ratchet up to full speed within days.

bapski · March 2011

There have been a number of reports of the service shutting down. Open a case @ stablebit.com/Contact so that we can troubleshot this. I'd like to see the event log, error reports, etc..

where do i find the log file? will send it as soon as i experience the same problem again.

DrivePool 1.0 will be released when it's feature complete. Here's a list of things left to do http://forum.covecube.com/discussion/13/features-from-drivepool-not-in-current-beta/.

DrivePool will also have to be rock solid in terms of stability, so that's the immediate priority. I make no promises in terms of release dates because programming is inherently unpredictable. It will be released when it's ready in terms of the planned features and stability.

this i strongly agree! and how it should be. nothing less.

However, I think we're looking at release in a few months. Right now it's bug fixes only, but development with ratchet up to full speed within days.

take your time and more power to your team.

Alex · March 2011

Go to http://stablebit.com/Contact and submit a message. This will open up a support case. I will instruct you on what to do there.

cybman · March 2011

you are using vmware or hyper-v?

bapski · March 2011

im using it LIVE on a DQ4CB intel board.

Alex · March 2011

FYI, build 590 fixes a mount issue on reboot. Not sure this is what you were seeing. It's out now.

bapski · March 2011

so i thought but still having same issues and worse. now, even after i deleted the files from C:\ProgramData\StableBitDrivePool\Service\Store and stop and restart stablebit service, i still do not see any of my hard drives for pooling, although after i restart the service i see that the files at C:\ProgramData\StableBitDrivePool\Service\Store re-appear.
ive tried un-installing and re-insalling as well.. guess uninstalling and re-installing again wont hurt.

bapski · March 2011

sorry way too early in the morning and i do not know what im doing... messed up my msgs...

Alex · March 2011

You may want to try stopping the service and checking the mount location @ C:\ServerPool\ServerFolders\ to make sure it's empty. You might have some files there.

I don't think re-installing will help and deleting the Store folder will probably not help as well.

It's tough to know what's going on without seeing the error reports.

bapski · March 2011

everything was fine and dandy for a bit until i upgraded to new version and realized my pooled folders are gone. i did not see any error logs either.

bapski · March 2011

turns out the service was not running again...

Alex · March 2011

bapski,

When you upgraded, did you reboot after uninstalling the old version?

This time, did the service stop running right after a reboot, or right after you upgraded?

Alex · March 2011

I've restarted a local test machine here with build 687 10 times and verified that the service starts up normally every time and that the pooled shares are visible. One thing I noticed is that the regular shares appear first then 10 seconds later the pooled shares show up, as the DrivePool service is started.

rmassey · April 2011

I have the same problem, reboot server and sb service is not running. I am on sb 718, WHS RTM and it's a new install, no previous version on this WHS.

Shane · April 2011

rmassey, anything else installed on the server besides DrivePool build 718?

what happens if you downgrade to an earlier version (e.g. 652) then upgrade back to 718 - does the problem go away if and/or after a particular earlier version is installed?

I have a clean WHS RC with DP 652 upgraded to 687, 692, then 718 and the DP service has always started (so far); will have to see what happens once I start over with the WHS RTM.

rmassey · April 2011

>>anything else installed on the server besides DrivePool build 718?

no previous versions of SB. I have drive info and Advanced Admin Add-ins installed.

>>what happens if you downgrade to an earlier version (e.g. 652) then upgrade back to 718

Sorry, but not worth the trouble IMO, I'll just go start the service

Alex · April 2011

The service is on a 30 second timeout and it appears that some servers are very busy during boot time and the service is timing out.

Asynchronous service starting will be added, but for now you may want to set the service start type to Automatic (Delayed start) as a workaround.

Shane · May 2011

Bumping this as have noticed this problem has returned since upgrading from 1584 to 1648; still occurring after upgrading to latest build 1671.

Alex's advice to set the "Stablebit DrivePool Service" service start type to Automatic (Delayed Start) fixes it as before.

Alex · May 2011

Shane,

This should not be happening in M2.

When this happens please submit logs:

http://wiki.covecube.com/StableBit_DrivePool_Log_Collection

You don't need to flip the log switch, when you notice that the service is not running, just zip up the logs and upload them.

Thanks,

Howdy, Stranger!

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StableBit DrivePool Service not running when server is rebooted.

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