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In order to better support our growing community we've set up a new more powerful forum.


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Thank you,

Sorry for the down time

edited December 2012 in DrivePool
We've been experiencing some down time on our secondary servers (wiki / blog /forum / dl). These sites are not mission critical, so your purchases will still work and activation is not affected.

Here's the story behind the down time:

We've been hosting our secondary non mission critical sites with DreamHost. Recently they have decided to move everyone to a new server farm, without their customer's consent. Needless to say, this was a bad idea. Of course they broke many sites and have created a myriad of problem for their customers (or which we were a part of). Some people even lost their entire businesses,

In out particular case, they had a RAID failure and had neglected to respond to our technical support requests, so some of our sites went down for a while.

Luckily, we had the foresight to build a distributed infrastructure that doesn't depend on one single provider. We use Microsoft Azure for some of our services and other hosts as well.

I have to say, I am not impressed with Linux and DreamHost.

So only secondary non-mission critical sites were down such as the forum, wiki, blog and the download server. We've redirected the download server to a backup server as quickly as possible, but the rest of the sites suffered down time for a few days.

Again, I apologize for any problems that people might have experienced during this period. Hopefully, some of you never realized that there was a problem.

We've since moved all of our secondary web sites to a more reliable hosting solution as of today, so you should not (hopefully) see any more problem :)

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