5452 causes errors opening the dashboard

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• Yakuza965

  January 2012 Member

  Yes I had an issue installing 5452, which seems to have now broken installing any version of M4. I've opened a support case with Alex and provided some install logs, so hopefully he'll figure out what the problem is. Might be worth doing the same. Run an install and let it fail, then locate the two log files:

  
  

  C:\ProgramData\Microsoft\Windows Server\Logs\StableBit.DrivePool.Server.log

  C:\ProgramData\Microsoft\Windows Server\Logs\InstallAddIn.log

  
  

  and should have creation times that are identical to when the most recent install failed. 

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• DrTone

  January 2012 Member

  Why not try 5472 instead, it's the latest.
  

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• Yakuza965

  January 2012 Member

  I have and unfortunately that doesn't install anymore either. I've also tried all the previous versions of M4 as well, and none of them install - all give the error "the addin could not be installed"

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• Dieharder

  January 2012 edited January 2012 Member

  Yakuza965, I had this proble too. From what I can remember, I went into the registry and deleted  a few registries refering to drivepool. Then after a reboot, I was able to install the addin.

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• VanillaXtract

  January 2012 Member

  I've tried that Dieharder and it does not work. I have a meeting scheduled with Alex tonight to troubleshoot the problem.
  

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• MarkS

  January 2012 Member

  VanillaXtract - I've had a very similar experience with M4 as you.
  Initial install of M4 5336 over a functioning M3 4331 appeared to work but left a pool drive which was inaccessible via explorer with a 'parameter is incorrect error'. All shares on the pool were inaccessible.
  Having stripped out 5336 and cleared the registry (as far as I could tell) reinstall of 4133 worked.
  Second attempt to reinstall 5336 simply reproduced the previous inaccessible drive via explorer but additionally created an unresponsive dashboard which crashed out after 1-2 minutes.
  
  Cutting to the chase, I finally tracked down the issue to the JMicron JMB363 Controller drivers (1.17.58.2) which have worked fine up until M4. Fresh install of WHS2011 together with JMB363 driver version 1.17.63.01 has created a stable system which happily acepts M4.
  
  I don't know if this is the same cause for you but it might be worth checking out.
  
  Only down-side to his is that installing the newer JMicron driver over the top of the older one didn't resolve the broken pool, I've had to do a complete reinstall of WHS2011, so fair bit of time to reinstate shares from backup.

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• MarkS

  February 2012 Member

  Scrub that - My spell in heaven thinking I'd found a fix was short lived.

  System remained stable even following restarts until I powered down the server. On restart the dashboard was still accessible but I lost access to the pool drive and all the shares with 'The parameter is incorrect' message.

  Back to the drawing board for me!

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• BYUSinger84

  February 2012 edited February 2012 Member

  @MarkS I had some serious hiccups/slowness issues and updating the JMicron drivers worked for me. I don't have the same problem as you though, so I can't help you there. But thanks for being the catalyst to fixing mine!

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